Privacy Policy

ITC Grenoble, located 6 Boulevard Edouard Rey, 38000 Grenoble, France, is responsible of the collection and the treatment of personal data as described in this privacy policy.

Collected data

Data you transmit us

We collect various data that you send us willingly:

  • The use of the various forms of the site transmits us information which are conserved (your name, your email address, as well as the subject and the message).

Data collected automatically

In addition to the data you provide us willingly, we collect the data automatically:

  • Your IP address ;
  • Various information concerning your software and your material (the screen resolution,  the operating system and its version, the browser and its version, and the browser language) ;
  • In the case of a computer is used to access to the website, various information concerning your computer (the color depth of the screen, the presence of flash and its version, and the presence of Java) ;
  • In the case of a mobile device is used to access to the website, various information concerning your mobile (the selector of seizure, the internet service provider, the brand and the model of the phone) ;
  • Various metadata like the URL of the page you visit, the time when you visit it and how long you stay on it ;
  • The canal by which you arrived on our website (direct access, search engine, social media, information letter, commercial offer, external website or publicity) ;
  • The URL referent who brought you to our site ;
  • In the case that you came to the website through a search on a search engine, we registered the keyword that made it possible to find the website.

Use of collected data

  • The various data submitted via contact forms are used in order to get in touch with you ;
  • In the case where you accepted to receive by email our newsletter, your email will be used so that you can receive it ;
  • Your IP address is used to :
    • Provide you access to the website ;
    • Know from which location (city) you visit the website ;
    • Protect us from attacks ;
  • The data about your software and your material are used to :
    • Know better the tools used by visitors of the website for statistical purposes and to improve the website ;
  • The metadata like the URL, the time, the channel used, the URL reference and the keywords research serve to :
    • Perform a statistical monitoring of the site ;
    • Identify potential problems on the website (inaccessible page, wrongly referenced/positioned page, problem in the purchase tunnel, etc.) ;
    • Identify what works correctly (relevant keywords, good optimization of the website, etc. ).

Shared data

Below, is who has access to the data collected in addition to us:

  • Google (it’s the tool Google Analytics who collects most of the stated data).

Via the use of our services, these same data can be recovered by:

  • Ailair/Orma (webhost)

In no case we sell your personal data.

In addition, we do not disclose your personal data to third parties, except if (1) you make the request or authorize disclosure ; (2) the disclosure is required to process transactions or provide services you requested ; or (3) we are forced by a governmental authority or a regulatory agency, in case of a judicial requisition, summons to appear or any other government and judicial requirement, or to establish or defend a legal request.

Period of retention of data

  • The data stored on Google Analytics are kept for 26 months ;
  • The data sent from the contact forms are kept until removal request.

Links to other sites

This website contains links to other websites. We can’t be held responsible of the privacy practices or content from other websites.

Security

To assure the security of our website, we encrypt the exchanges between the browser and the website with HTTPS thanks to a certificate TLS.

Publicity

We don’t display any ads on our website.

Cookies

You can at any time switch your consent on the deposit of cookies using the button below.

The duration of consent of cookies is 13 months. After that, you will be asked again.

Your rights

Concerning the data we collected on you, you have the right at any time to:

  • Request access to the data
  • Request data rectification
  • Request the erasing of the data
  • Request data processing limitation
  • Oppose to data processing

To know more about your rights, visit the website of the CNIL.

Contact us

You can contact us:

4th June 2019